Tech Support And Root Canal
WHICH ONE IS MORE PAINFUL: CALLING TECH SUPPORT OR ROOT CANAL?
Calling tech support can be a lot like going to the dentist with a toothache, whereupon the dentist pulls out one tooth at a time and keeps asking if it still hurts. He finally gets to the last tooth and says, “Ah, that’s the one.”
Tech support people fall into three major categories: those who know what they’re talking about, those who have no idea what they’re talking about but think they do, and those who know they don’t know what they’re talking about but want to convince you they do. It’s this last one you really have to worry about. They’ll keep you on the phone for as long as it takes to convince you that the problem is in your head and that your CD drive is SUPPOSED to sound like a washing machine during an earthquake.
__(’Read the rest of this entry »’)







